ADP payroll review: coverage, features & pricing
What is ADP?
ADP has been running payroll since 1949, giving them 77 years of experience in the business. That's a level of institutional knowledge most providers simply can't match.
Pricing is at the premium end at $79 per employee, importantly higher than competitors like Deel ($29-49) or Remote ($29). They have a 4.0-star average rating across 474 reviews, which is respectable but based on a smaller sample size than some competitors.
In this review, we'll cover their payroll capabilities, country coverage, pricing structure, and whether that premium price tag is justified.
Best for
- Companies that prioritize established providers with decades of compliance and tax filing experience over newer platforms
- Businesses operating primarily in North America that need premium support and are willing to pay for it
- Organizations that value having both payroll and EOR services from a single, proven vendor
- Not ideal for startups or small businesses with tight budgets, the $79/employee pricing will be hard to justify against competitors at $29-49
What makes ADP unique
- Combines global payroll with employer of record services in one platform, eliminating the need to coordinate between multiple vendors for international hiring and payments
- Offers cryptocurrency payment options alongside traditional methods like ACH, SEPA, and SWIFT, giving companies flexibility in how they compensate employees
- Provides 24/7 dedicated support, which is uncommon at this price point and valuable for companies managing payroll across time zones
- Includes on-demand pay functionality, allowing employees to access earned wages before the standard pay cycle ends
- Built on 77 years of payroll and tax compliance expertise, offering institutional knowledge that newer providers are still building
What countries does ADP support?
ADP operates in 3+ countries with local compliance expertise.
- Mexico
- United States
- Canada
What is ADP's payroll pricing?
Global payroll
Run payroll for your own entities
- Multi-currency payroll processing
- Automated tax calculations
- Direct deposits
- Pay stubs & reporting
- Year-end tax documents
Pricing for other services
Employer of Record
Hire employees without a local entity
- Full employment compliance
- Local tax withholding & filing
- Statutory benefits administration
- Employment contracts
- Onboarding support
Note: Prices may vary based on country, employee volume, and contract terms. Contact ADP for a custom quote tailored to your needs. Volume discounts may be available for larger teams.
Not offered by ADP: Contractor management
What are ADP's features?
A comprehensive look at ADP's platform capabilities and tools.
Payroll processing
Payment methods
Payroll frequencies
Employee experience
- Self-service portal
- Pay stub access
- Document management
Mobile app
iOS and Android apps for on-the-go access
Reporting
Real-time analytics and custom reports
Support
Dedicated customer success team
What are the pros and cons of ADP?
Pros
- +The 77 years in business means they've navigated every tax law change and compliance update imaginable, which translates to fewer surprises
- +Crypto payment support is genuinely rare in this space, useful if you're hiring remote talent who prefer cryptocurrency compensation
- +24/7 support with dedicated account management means you're not stuck waiting until Monday morning when payroll issues hit on a weekend
- +On-demand pay gives employees flexibility to access wages early, which can be a real differentiator for talent retention
- +The combination of payroll and EOR services means one vendor, one contract, one point of contact for international employment
- +Compliance dashboard and automated tax filing take the guesswork out of multi-jurisdiction payroll requirements
Cons
- -At $79 per employee, they're 2-3x more expensive than competitors like Deel, Remote, or Oyster who offer similar global payroll features
- -Only 3 countries covered is extremely limited compared to the industry standard of 50-100 countries, severely restricting global expansion options
- -474 total reviews is a relatively small sample size, making it harder to assess consistent performance across different use cases
- -Limited to bi-weekly and semi-monthly pay frequencies, which may not work for companies that need weekly or monthly payroll cycles
- -The regional focus on North America and Americas means they're not a viable option if you're hiring in Europe, Asia, or other regions
What do users say about ADP?
Average across 2 platforms • 474 total reviews
| Platform | Rating | |
|---|---|---|
G2 | 3.9/5 | Read reviews |
Capterra | 4.2/5 | Read reviews |
Trustpilot | Not listed | — |
About these ratings: Ratings are sourced directly from each platform and updated regularly. Click the links above to read detailed user reviews on each platform.
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