Gusto payroll review: coverage, features & pricing
What is Gusto?
Gusto started as a US-focused payroll platform in 2011, but they've quietly expanded to cover 103 countries. What really caught my attention is they accept crypto payments, which is rare in payroll.
Pricing isn't publicly listed, so you'll need to contact them for a quote. They've got a 4.5-star rating from over 2,200 reviews on G2, which is strong for a mature platform.
In this review, we'll cover their global payroll capabilities, pricing context, who should consider them, and the key trade-offs.
Best for
- US companies expanding internationally who want a familiar platform that has grown beyond domestic payroll
- Businesses managing a mix of full-time employees and contractors across multiple countries
- Companies interested in offering modern payment options like crypto or on-demand pay to their workforce
- Not ideal for companies needing transparent, upfront pricing without going through a sales process
What makes Gusto unique
- Accepts cryptocurrency payments alongside traditional methods like ACH, SEPA, and SWIFT, giving companies more flexibility in how they pay workers
- Combines global payroll with employer of record and contractor management services, letting you consolidate vendors for international hiring
- Offers on-demand pay features, allowing employees to access earned wages before scheduled pay dates
- Built-in HRIS integration and compliance dashboard keep employee data and regulatory requirements in one system
- Mobile app gives employees and admins access to payroll functions from anywhere
What countries does Gusto support?
Gusto operates in 103+ countries with local compliance expertise.
- Faroe Islands
- Poland
- Malta
- Slovakia
- Saudi Arabia
- France
- Germany
- Lithuania
- Romania
- Andorra
- Greece
- Denmark
What is Gusto's payroll pricing?
Global payroll
Run payroll for your own entities
- Multi-currency payroll processing
- Automated tax calculations
- Direct deposits
- Pay stubs & reporting
- Year-end tax documents
Pricing for other services
Employer of Record
Hire employees without a local entity
- Full employment compliance
- Local tax withholding & filing
- Statutory benefits administration
- Employment contracts
- Onboarding support
Contractor management
Pay and manage contractors globally
- Contractor onboarding
- Compliant contracts
- Global payments
- Invoice management
- Tax document collection
Note: Prices may vary based on country, employee volume, and contract terms. Contact Gusto for a custom quote tailored to your needs. Volume discounts may be available for larger teams.
What are Gusto's features?
A comprehensive look at Gusto's platform capabilities and tools.
Payroll processing
Payment methods
Payroll frequencies
Employee experience
- Self-service portal
- Pay stub access
- Document management
Mobile app
iOS and Android apps for on-the-go access
Reporting
Real-time analytics and custom reports
Support
Dedicated customer success team
What are the pros and cons of Gusto?
Pros
- +They cover 103 countries, which is above the typical 50-100 range. This gives you solid global reach without paying for enterprise-level coverage you might not need.
- +With 15 years in business, they've had time to work out the bugs. That maturity shows in their 4.5-star rating across 2,200+ reviews.
- +The crypto payment option is genuinely unique. If you're hiring remote talent who prefer digital currency, this sets them apart from competitors.
- +24/7 support and dedicated account management means you're not stuck waiting during payroll emergencies, which matters when you're dealing with multiple time zones.
- +Their employee portal and mobile app make it easy for your team to access pay stubs and tax documents without bugging HR constantly.
- +Multi-currency support with payment methods like Wise and PayPal alongside traditional banking gives you flexibility in how money moves.
Cons
- -No public pricing means you can't quickly compare costs. You'll need to sit through a sales call to get numbers, which slows down evaluation.
- -Based on the pricing tier context, they likely fall in the mid to upper range compared to competitors like Deel and Remote who advertise $29-49 per employee.
- -Only offers bi-weekly and semi-monthly pay frequencies. If your team needs weekly or monthly payroll, you'll have to adjust your processes.
- -Some reviews mention the platform can feel complex when you're first setting it up, especially if you're migrating from a simpler US-only system.
- -While 103 countries is solid, it's not as extensive as some enterprise providers if you need truly global coverage in more obscure markets.
What do users say about Gusto?
Average across 1 platforms • 2,259 total reviews
| Platform | Rating | |
|---|---|---|
G2 | 4.5/5 | Read reviews |
Capterra | Not listed | — |
Trustpilot | Not listed | — |
About these ratings: Ratings are sourced directly from each platform and updated regularly. Click the links above to read detailed user reviews on each platform.
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